Glossary

Recommend Mode: ExactTempo suggests values but does not apply them.

Manage Mode: ExactTempo automatically sets property values based on its analysis.

App Card: A visual component in HubSpot that shows ExactTempo’s actions on a support ticket.

Classification: The process of assigning properties to tickets based on their content.

Classification Guidelines: The instructions unique to your company that ExactTempo uses to to classify properties.